Privacy Policy

1. The Information We Collect

To get you settled at Troll Hill, we need to know who is coming. We collect:

• Personal Identifiers: Name, email address, phone number, and physical address.

• Booking Details: Dates of stay, number of guests, and any special requests (e.g., "extra pillows for my mountain troll").

• Payment Information: Processed securely through our third-party payment processor (e.g., Stripe/PayPal). We do not store your credit card numbers on our servers.

2. How We Use Your Data

We aren't in the business of selling secrets. We use your info to:

• Confirm and manage your bookings.

• Send you "How to find us" directions and check-in instructions.

• Respond to your questions or support needs.

• Comply with local tax or lodging regulations.

3. Sharing Your Information

We only share your data with the "bridge-keepers" necessary to run the site:

• Service Providers: Website hosting, payment processing, and email delivery services.

• Legal Requirements: If the law (or a grumpy forest giant with a warrant) requires us to share information to protect our rights or safety.

4. Cookies and Tracking

We use basic cookies to make sure the website remembers your booking dates while you browse. You can disable these in your browser, though the site might get a bit "glitchy" like a cave without a torch.

5. Your Rights

You are the master of your own data. You can contact us at any time to:

• See what data we have about you.

• Ask us to correct or delete your personal info.

• Opt-out of any (very occasional) marketing emails.

6. Security

We take reasonable steps to protect your data from digital trolls. However, no method of transmission over the internet is 100% secure, so we encourage you to use strong passwords.